As of March 20th, all active student ConnecMail passwords have been synced with their WestConn Windows password. This means that you have to use your WestConn password to login to ConnectMail.  If you are having trouble accessing your email, please first try using your WestConn Windows password. However, if you have forgotten your password, you can reset it at This one password will then allow you to log into both your WestConn Windows account and your ConnectMail account.

If you have any questions, or problems, please contact the IT Help Desk at 203-837-8467 or Thank you for your patience during this beneficial transition.

Please use the e-mail form below to report a ConnectMail problem to our IT Help Desk. You may also call (203) 837-8467 or email