Reviewed Articles – Virtual/Online Office Hours Balayeva, J., & Quan-Haase, A. (2009). Virtual Office Hours as Cyberinfrastructure: The Case Study of Instant Messaging. Learning Inquiry, 3(3), 115-130. (Ordered ILL 12/4/17, Have FT via ILL) http://wcsu.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=eric&AN=EJ867947&site=ehost-live&scope=site Factors included: Undergraduate sociology course, 76 students enrolled with 52 participating voluntarily, anonymous. Survey questionnaire distributed at end of the semester. Findings: Research shows out of class communication enhances student learning. Office hours are an opportunity for out of class communication yet, for a variety of reasons, students do not participate. Offering Virtual Office Hours (VOH) offers new opportunities. Students perceive VOH as useful for convenience, interactivity, and ease of use. Despite positive perceptions, students used it very little when VOH was made available.